Behavior-Based Interview Workshop
The goal of this course is to prepare federal applicants and current federal employees for the behavior-based interview. Participants will use the Context-Challenge-Actions-Results (CCAR) method to write and practice interview stories based on their unique qualities and accomplishments. Applicants will learn to match qualifications and core competencies to the position for which they are applying to achieve a promotion or new federal position. Applicants will gain confidence for the interview through preparation and story-telling practice.
Workshop Format
Whether delivered virtually or in-person, this course is presented as an interactive workshop. Participants will write and share drafts with their peers, give and receive feedback, practice interviewing, and build a network of supportive contacts.
Outcomes
Because the separate KSA narratives have been eliminated from the USAJOBS application process, hiring managers will be using the behavior-based interview as a valid, reliable assessment tool to determine the best qualified candidates. This practical, hands-on course uses role-playing and class discussion to give participants the key skills needed to successfully prepare for the behavior-based interview format.
Key Objectives
This interactive course aims to prepare applicants for a successful federal interview.
Participants will:
- Understand what to expect from the behavior-based interview.
- Learn how interviews are scored.
- Use the Office of Personnel Management’s preferred Context-Challenge-Action-Results (CCAR) model to respond to interview questions.
- Write at least two CCAR accomplishments in the class.
- Share past interview experiences either in person or via chat.
- Prepare accomplishment stories in response to typical interview questions, such as “Why should we hire you?”
- Identify specific questions that might be asked in an interview, based on the job announcement.
- Research the target agency and office and prepare an interview prep worksheet that matches your past experiences to the future position.
- Learn best practices for articulate speaking, smiling, handshakes, body language, physical presence, and keeping the interviewer’s attention.
- Practice interactive interviews in small groups.
Preferred format: Virtual training via the Zoom platform. Active participation in the chats, peer review workshops, and practice interviews is required.
Course text
Each participant will be required to purchase the course text, Federal Resume Guidebook 7th Ed. The printed book is $15.95 plus $10 for shipping. The PDF version is $15.95.
Preferred format: Virtual training via the Zoom platform. Active participation in the chat and interviews.
Course length: Full day, half day, or 90 minute webinars
