Writer Certification Program Instructors

Kathryn Troutman is a leading expert in federal jobs, a hot topic with the change of administration and the current downturn in the economy. She brings over 30 years of experience in this unique marketplace and has the ability to take the complex subject of federal job searching and break it down into understandable steps.

John Gagnon is an experienced writer, trainer, and consultant with a multidisciplinary background. His federal experience encompassed content management, antitrust issues, immigration, and victim protection. While a federal employee, John received a “Plain Language Award” for his focus on clear, concise writing and delivered expertise in program management, quality assurance, and professional training for federal employees throughout the United States.

Debbie Hahn has an extensive background in acquisition, human resources, and organizational performance that is derived from her 37+ years of public service at the Social Security Administration (SSA). She is now a Resume Place career coach and writer who uses her knowledge of the Federal classification, recruitment, and selection process to prepare applications for entry-to senior-level candidates, especially those targeting jobs in the field of Federal Acquisition. Her keen ability to analyze vacancy announcements for specialized experience and KSA requirements make her an excellent coach and writer.

Rita Chambers uses her 20+ years of technical writing expertise from the Information Technology field to coach and write resumes for clients targeting Federal and private sector jobs. With significant hands-on management experience in both the public and private sectors, she can relate personally to many of the writing scenarios presented in vacancy announcements. As a hiring manager in commercial industry and federally-related institutions, Rita has often been on the other side of the hiring process and has a good feel for what managers are looking for in a resume.

An experienced Resume Place writer, Carla Waskiewicz has created Federal application packages for Federal and private sector employees with a wide variety of occupational backgrounds and career interests. She specializes, however, in writing and designing standout resumes, KSAs, and cover letters for entry- to mid-level, administrative, financial, and technical positions. She also writes private sector resumes.

Dottie Hendricks, trained and certified in Federal Human Resources recruitment and selection, has written professionally for more than 30 years. She joined the Resume Place as a full time writer and career consultant in early 2008 and has trained numerous job seekers in writing strategies. She also serves as a professional mentor and has written hundreds of federal and private resumes.

Pam Sikora is a writer and editor with more than 10 years of professional experience and proficiency in technical and non-technical fields, including government, finance, education, and online information systems. She has written corporate capabilities statements, web content, marketing materials, instruction manuals, reports, and proposals. Her work has been published in the Delaware Business Journal, Delaware Messenger, and Overture magazine, among others, and she has copy-edited Kathryn Troutman’s books, The New SES Application and Ten Steps to a Federal Job, 3rd edition.