Certified Federal Job Search Trainer
Certified Federal Career Coach

Heather Donofrio is an experienced writer, trainer and consultant with over 25 years of experience in multiple fields. She has worked in academic, government and corporate settings and has taught and coached students in business and corporate communications. She specializes in summarizing and paraphrasing lengthy information into short, easy-to-read themes.

Communication Experience

Heather has championed university quality enhancement for communication for professional success. Her work on quality enhancement has helped former employers secure multiple monetary grants for communication enhancement and helped establish solid enhancement plans.

Writing Experience

Heather has worked with Prentice Hall writing textbook communication chapters and constructing PowerPoint slides to accompany Marketing Research textbooks. Her work is featured in multiple books on Marketing Research for SPSS and Excel. She has also written multiple articles for various journals.

Instructional Experience

Heather taught for over 25 years. Her instructional assignments included the areas of research, theory, writing and communication at both a teaching and a research one institution.


  • Business Administration (with a specialty in Marketing) from the University of West Florida, Pensacola, Florida
  • Master’s degree in Communication Arts from the University of West Florida
  • PhD in Communication Theory and Research (with a Quantitative Methods track and a cognate in Marketing) from Florida State University, Tallahassee, Florida.

Heather has earned the professional designations of Certified Federal Resume Writer and Certified Federal Career Coach.